Manager of Performance Improvement & Patient Safety
Trinity Health · Saint Francis Hospital - Hartford, Connecticut
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Employment Type:
Full timeShift:
Day ShiftDescription:
Regional position based out of Saint Francis Hospital with responsibilities at Saint Mary's and Johnson Memorial Hospitals.Position Purpose
The Manager, Regional Performance Improvement, Patient Safety & Clinical Outcomes provides strategic and operational leadership for Performance Improvement Specialists across the region, including oversight of Stroke and Sepsis Performance Improvement Coordinators. This position is responsible for developing, implementing, and sustaining an integrated regional Quality, Patient Safety, Regulatory Compliance, and Performance Improvement Program that aligns with organizational, state, federal, accreditation, and regulatory requirements.
What you will do
- Provide direct leadership, supervision, coaching, and mentoring for regional Performance Improvement Specialists, Stroke Coordinators, and Sepsis Coordinators
- Develop regional quality, patient safety, and performance improvement strategies aligned with organizational goals
- Lead regional performance improvement initiatives designed to improve clinical outcomes, patient experience, operational effectiveness, and regulatory compliance
- Provide guidance on Lean, PDSA, HRO, and Human Performance Improvement methodologies
- Oversee regional processes for adverse event reporting, event investigation, and safety event classification
- Provides oversight and guidance for Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), and other event investigations
- Monitors completion and validation of action plans resulting from RCAs and event investigations
- Oversee quality metric performance, benchmarking, and performance improvement activities for Stroke and Sepsis programs
Minimum Qualifications
- Bachelor's Degree in Nursing, Healthcare Administration, Public Health, Quality Management, or related field required
- Five to seven years of progressively responsible experience in healthcare quality, patient safety, accreditation, clinical outcomes, or performance improvement
- Three years of leadership or supervisory experience preferred
- Experience leading multidisciplinary performance improvement initiatives
- Strong knowledge of state regulatory requirements, patient safety principles, and accreditation standards.
- Certification preferred, such as Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma Green Belt or Black Belt, Certified Professional in Patient Safety (CPPS)
Position Highlights
- Salaried full time 40hrs M-F days
- Excellent benefits - starting day 1!
Compensation and Benefits
At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.
Pay Range: $60 - 100 per hour
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our comprehensive benefits package includes:
- Medical, Dental, Prescription Drug and Vision Coverage
- Retirement Savings Program with Employer Match
- Time Off - may include Paid Time Off, Vacation, Sick Time, and Holidays
- Tuition Reimbursement and Professional Development Opportunities
- Basic and Supplemental Life and AD&D Insurance
- Well-being Initiative
- Career Growth and Advancement Opportunities within Trinity Health
Ministry/Facility Information
Saint Mary’s Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909. Licensed for 347 beds, Saint Mary’s is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care. We house the region’s only pediatric emergency care unit and was the first to introduce the daVinci® Robotic Surgery System.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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