Practice Assistant II
Mass General Brigham · Revere-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- day
Work Shift Day (United States of America)
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['high school', 'professional certificate']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High school diploma or equivalent (required; experience cannot be substituted)
from the posting - Office experiencerequired
2–3 years of office experience (required)
from the posting - Microsoft Office proficiencyrequired
Proficiency with the Microsoft Office suite
from the posting - Office operations knowledgerequired
solid knowledge of office operations, standards, and procedures, including filing, copying, scanning, printing, and faxing
from the posting - Phone system userequired
Confidence using phone systems, managing non-routine calls, and resolving routine issues
from the posting - Written and verbal communicationrequired
Clear, audience-appropriate written and verbal communication
from the posting - Reading comprehensionrequired
Strong reading comprehension of work-related documents
from the posting - Organization and time managementrequired
Excellent organization and time management to manage your own time and others' time
from the posting - CMAA credentialpreferred
Certified Medical Administrative Assistant (CMAA) credential (preferred)
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Practice Assistant IIMGH Revere HealthCare Center | Full-Time | Onsite
Be the first friendly face patients see. As a Practice Assistant II at Mass General Brigham's Revere HealthCare Center (300 Ocean Ave), you'll help our community get the care they need, while building your healthcare career with one of the nation's leading health systems.
What You'll Do
• Greet and assist patients, and handle check-in, check-out, and appointment scheduling
• Answer phones, help callers with routine questions, and maintain appointment records
• Screen and take messages about prior authorizations, provider questions, prescription refills, and test results
• Process billing forms, accept co-payments as needed, and scan documents into patient medical records
• Request medical records and lab results; file, type, and print forms, schedules, and memos; and distribute mail and faxes
• Serve as a "Super User" for scheduling, registration, and billing systems, and help train others
• Take on more advanced work as your skills grow, such as surgical scheduling and schedule changes/blocking
Good to Know
• This is not a patient care role. You'll provide administrative and clerical support to the clinical team.
• You'll work under general supervision with a supportive team.
• Specific duties may vary by department.
Ready to make a difference behind the scenes and at the front desk?
Qualifications
What You Bring
- High school diploma or equivalent (required; experience cannot be substituted)
- 2–3 years of office experience (required)
- Certified Medical Administrative Assistant (CMAA) credential (preferred)
- Proficiency with the Microsoft Office suite and solid knowledge of office operations, standards, and procedures, including filing, copying, scanning, printing, and faxing
- Confidence using phone systems, managing non-routine calls, and resolving routine issues
- Clear, audience-appropriate written and verbal communication, including composing and editing emails, memos, and letters, and taking complete, accurate messages
- Strong reading comprehension of work-related documents
- Excellent organization and time management to manage your own time and others' time, juggle multiple tasks, follow established protocols, and work within systems
Ready to Make an Impact?
Apply today and bring your skills to a team where your work truly matters.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
- /
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.