Manager, Operations CPD
Mass General Brigham · Boston-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $86,611–$126,027 a year
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- evening
Evening (United States of America)
from the posting - ExperienceStated
- 5-10 years
- EducationStated
- ['high school', 'bachelor degree', 'professional certificate']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High School Diploma or Equivalent required
from the posting - CRCST or CSPDT certificationrequired
Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc required
from the posting - Central processing sterilization experiencerequired
Central Processing Sterilization Experience 3-5 years required
from the posting - Clinical operations knowledgerequired
Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures
from the posting - Oral and written communicationrequired
Advanced oral and written communication skills
from the posting - Organizational skillsrequired
Excellent organizational skills, including the ability to multitask, delegate appropriately, and meet deadlines
from the posting - Interpersonal and coaching skillsrequired
Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning
from the posting - Problem-solvingrequired
Ability to analyze and solve problems in a systematic, logical, and timely manner
from the posting - Adaptabilityrequired
Ability to adapt to changes in daily routine
from the posting - Microsoft Officerequired
Experience working with Microsoft Office applications and instrument tracking systems
from the posting - Instrument tracking systemsrequired
Experience working with Microsoft Office applications and instrument tracking systems
from the posting - Supervisory experiencepreferred
Supervisory Experience 3-5 years preferred
from the posting - CIS certificationpreferred
Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred
from the posting - CER certificationpreferred
Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred
from the posting - Bachelor's degree related fieldpreferred
Bachelor's Degree Related Field of Study preferred
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Shift: 3:00pm to 11:30pmSummary: Responsible for the overall operational, financial, quality, and personnel performance of sterile processing operations across assigned departments or locations. Leads supervisors and operational teams, ensuring effective workforce management, resource allocation, regulatory compliance, and the delivery of safe, high-quality, and efficient reprocessing services aligned with organizational and patient care objectives.
Does this position require Patient Care? No
Essential Functions:
-Manages daily sterile processing operations, ensuring safe, efficient, and compliant reprocessing activities.
-Manages and develops staff through performance management, coaching, training, and employee engagement activities
-Oversees staffing, scheduling, workflow coordination, and resource allocation to support operational and customer service needs.
-Ensures compliance with applicable regulatory, accreditation, infection prevention, safety, and departmental standards.
-Monitors departmental quality, productivity, and service metrics and implements corrective actions as needed.
-Oversees instrumentation, inventory, and supply operations to ensure operational readiness and availability of resources.
-Collaborates with perioperative services, procedural areas, supply chain, and other stakeholders to support procedural readiness and service delivery.
-Investigates and resolves operational, quality, customer service, and personnel issues.
-Participates in departmental budgeting, resource planning, and process improvement initiatives.
Qualifications
Education: High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree? No
Licenses and Credentials: Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc required; Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred; Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred
Experience: Central Processing Sterilization Experience 3-5 years required and Supervisory Experience 3-5 years preferred
Knowledge, Skills and Abilities:
- Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures.
- Advanced oral and written communication skills.
- Excellent organizational skills, including the ability to multitask, delegate appropriately, and meet deadlines.
- Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
- Ability to analyze and solve problems in a systematic, logical, and timely manner.
- Ability to adapt to changes in daily routine.
- Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required.
- Works within legal, regulatory, accreditation, and ethical practice standards relevant to the position: follows safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$86,611.20 - $126,027.20/Annual
Grade
8
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.