Community Health Navigator
Mass General Brigham · 32 Fruit Street Boston
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $23.34–$33.37 an hourAbout $48,547–$69,410 a year at 40 hours a week (derived, not posted)
- Employment typeStated
- Part time
- Work arrangementStated
- Hybrid
- ShiftStated
- day
Work Shift Day (United States of America)
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['bachelor degree']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- Bachelor's degree in Clinical Social Work or Healthcare Management or Related Fieldrequired
Bachelor's Degree Clinical Social Work required or Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required
from the posting - Community mental health experiencerequired
In lieu of bachelor's degree, we could accept 5 or more years of experience in community mental health.
from the posting - Knowledge of healthcare resources and community servicesrequired
Strong knowledge of healthcare resources, community services, and patient advocacy.
from the posting - Patient advocacyrequired
Strong knowledge of healthcare resources, community services, and patient advocacy.
from the posting - Communication and interpersonal skillsrequired
Excellent communication and interpersonal skills.
from the posting - Collaboration with healthcare professionalsrequired
Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
from the posting - Organizational and time management skillsrequired
Strong organizational and time management skills.
from the posting - Electronic health records and case management softwarerequired
Familiarity with electronic health records and case management software.
from the posting - Social work, case management, or related field experiencepreferred
Social work, case management or related field preferably in a clinical setting 1-2 years preferred
from the posting - Clinical researchpreferred
Experience with or interest in learning about clinical research.
from the posting - Spanish language skillspreferred
Spanish language skills, preferred but not required.
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The MGH Collaborative Care & Community Engagement Program (CCCEP) is currently recruiting a part-time (20 hrs/wk) Patient Navigator. This position will support a National Cancer Institute-funded research project focused on the adaptation and implementation of a collaborative care model for persons with serious mental illness and cancer at MGH Boston and across community sites.* In addition to an updated CV, please submit a cover letter with your application.
The goal of the Patient Navigator is to increase access to patient-centered care for patients with serious mental illness and cancer. The Patient Navigator will engage patients, create a trusting relationship, build relationships with community-based clinicians, navigate patients to appointments, and collaborate with the patient's care team in the hospital and community based on clearly outlined goals and identified patient needs. The Patient Navigator will aid patients and their caregivers in the coordination and completion of appointments and help decrease barriers to timely cancer care and mental health care treatment.
The Patient Navigator's interventions might include education, appointment reminders, help with insurance, language barriers, transportation, navigating the Cancer Center, connecting the patient to psychosocial and/or palliative care teams, addressing barriers to technology use, and accompanying the patient to appointments or engaging the patient in community settings. The Patient Navigator may also be involved in other research activities such as data collection and screening of potential participants. While the Patient Navigator is not a clinical position, it requires knowledge of mental health and basic clinical concepts including cancer care and an understanding of when a referral to a licensed clinician is appropriate. The navigator will have close supervision by the social work and psychiatry team.
Summary
Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes.
Essential Functions
• Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process.
• Serve as a liaison between patients, healthcare providers, and other relevant stakeholders.
• Collaborate with the interdisciplinary healthcare team and community organizations to coordinate patient care services, appointments, and follow-up.
• Assist patients in understanding their illness and engaging in treatment
• Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services.
• Educate patients and their families about their medical conditions, treatment options, and self-care strategies.
• Ensure that patients are informed and empowered to actively participate in their healthcare decisions.
• Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals.
Qualifications
Education:
Bachelor's Degree Clinical Social Work required or Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes. In lieu of bachelor’s degree, we could accept 5 or more years of experience in community mental health.
* In addition to an updated CV, please submit a cover letter with your application.
Experience:
Social work, case management or related field preferably in a clinical setting 1-2 years preferred
Knowledge, Skills and Abilities:
- Strong knowledge of healthcare resources, community services, and patient advocacy.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
- Strong organizational and time management skills.
- Familiarity with electronic health records and case management software.
- Experience with or interest in learning about clinical research.
- Spanish language skills, preferred but not required.
* In addition to an updated CV, please submit a cover letter with your application.
Additional Job Details (if applicable)
23.34 - 33.37 - 43.40 USD Hourly
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$23.34 - $33.37/Hourly
Grade
5
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.