Patient Access Representative 1
Mass General Brigham · Somerville-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $17.71–$25.28 an hourAbout $36,837–$52,582 a year at 40 hours a week (derived, not posted)
- Employment typeStated
- Full time
- Work arrangementStated
- Remote OK
- ExperienceStated
- 0-2 years
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- ShiftNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High School Diploma or Equivalentrequired
High School Diploma or Equivalent required
from the posting - Communication skillsrequired
Excellent communication and interpersonal skills
from the posting - Interpersonal skillsrequired
Excellent communication and interpersonal skills
from the posting - Attention to detailrequired
Strong attention to detail and problem-solving abilities
from the posting - Problem-solvingrequired
Strong attention to detail and problem-solving abilities
from the posting - Computer proficiencyrequired
Basic computer proficiency
from the posting - Ability to work in a fast-paced environmentrequired
Ability to work in a fast-paced environment and handle multiple tasks
from the posting - Patient admitting, scheduling, registration, or insurance verificationpreferred
admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
from the posting - Medical terminologypreferred
Knowledge of medical terminology and insurance verification procedures preferred
from the posting - Insurance verification procedurespreferred
Knowledge of medical terminology and insurance verification procedures preferred
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions.Essential Functions
-Greet patients in a professional and friendly manner
-Collect and verify patient demographic and insurance information, as well as enter information into systems
-Schedule appointments and confirm patient information
-Explain insurance and billing policies/procedures to patients
-Process payments and provide receipts
-Obtain pre-authorization for procedures as needed
-Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager
Qualifications
High School Diploma or Equivalent required
Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
Knowledge, Skills and Abilities
- Knowledge of medical terminology and insurance verification procedures preferred.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Basic computer proficiency.
Additional Job Details (if applicable)
• M-F Eastern Business hours required for remote role; hours range between 8AM-6PM EST
•A quiet, secure, stable, HIPPA-compliant workstation is required.
Remote Type
Work Location
Pay Range
$17.71 - $25.28/Hourly
Grade
2
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.