Practice Assistant II - Waltham
Mass General Brigham · Waltham-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- Hybrid
- ShiftStated
- day
Work Shift Day (United States of America)
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High school diploma or equivalent required
from the posting - Office or administrative experiencerequired
2–3 years of office or administrative experience
from the posting - Microsoft Officerequired
Proficiency with Microsoft Office and standard office technology
from the posting - Customer servicerequired
Strong customer service and communication skills
from the posting - Communicationrequired
Strong customer service and communication skills
from the posting - Organizationrequired
Excellent organization and time-management skills
from the posting - Time managementrequired
Excellent organization and time-management skills
from the posting - Attention to detailrequired
Ability to manage multiple priorities while maintaining accuracy and attention to detail
from the posting - EPICimplied
Process billing forms and maintain patient records in EPIC
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Department: GISchedule: Monday–Friday | Business Hours | Onsite
Compensation: Starting at $20.00/hour, with increases based on relevant experience
Benefits: Medical, dental & vision coverage, 403(b) retirement plan, tuition reimbursement, discounted MBTA pass & more!
Make a Difference Every Day
Join MGB as a Practice Assistant II and become an important part of a busy, patient-focused clinical team. You’ll help create a welcoming, efficient experience for patients while supporting providers and keeping daily practice operations running smoothly.
This is a great opportunity for someone who enjoys working with people, staying organized, and being part of a collaborative healthcare environment.
What You’ll Do
• Coordinate patient appointments and provider schedules
• Welcome patients and support check-in, check-out, and co-pay collection
• Answer calls, route messages, and assist with patient questions
• Coordinate prior authorizations, prescription requests, test results, and provider messages
• Process billing forms and maintain patient records in EPIC
• Support advanced or surgical scheduling as needed
• Serve as an EPIC Super User, with training provided
• Assist with staff training and day-to-day practice operations
Qualifications
What You’ll Bring
- High school diploma or equivalent required
- 2–3 years of office or administrative experience
- Proficiency with Microsoft Office and standard office technology
- Strong customer service and communication skills
- Excellent organization and time-management skills
- Ability to manage multiple priorities while maintaining accuracy and attention to detail
- Collaborative approach and ability to work effectively as part of a team
- Knowledge of general office operations and administrative procedures
Additional Job Details (if applicable)
Why Join Mass General Brigham?
- Join a world-renowned healthcare system recognized for excellence in patient care and innovation.
- Grow your career through professional development and advancement opportunities.
- Enjoy comprehensive benefits including competitive pay, health coverage, retirement plans, and paid time off.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.