Workplace Incident and Coordination Specialist, Hybrid Role
Mercy · Mercy - North Central - Springfield
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- Hybrid
- EducationStated
- ['high school', 'bachelor degree']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- ExperienceNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High school diploma or equivalent required
from the posting - Worker's compensation experiencerequired
Experience in worker's compensation, incident investigation, or case management
from the posting - Incident investigationrequired
Incident investigation and documentation
from the posting - Care coordinationrequired
Care coordination and case tracking
from the posting - Organizational and time managementrequired
Strong organizational and time management skills
from the posting - Communication and stakeholder engagementrequired
Communication and stakeholder engagement
from the posting - Critical thinking and problem-solvingrequired
Critical thinking and problem-solving
from the posting - Attention to detailrequired
Attention to detail and accuracy
from the posting - Proficiency in Origami or similar platformsrequired
Proficiency in systems such as Origami or similar platforms
from the posting - Bachelor's degree in healthcare administration, business, or related fieldpreferred
Bachelor's degree in healthcare administration, business, or related field preferred
from the posting
Read the full posting as the employer wrote it
Find your calling at Mercy!
The Workplace Incident and Coordination Specialist is responsible for investigating workplace incidents and exposures, coordinating medical care, and supporting the workers’ compensation process through accurate documentation and operational follow-through. This role serves as a key liaison between co-workers, medical providers, and adjusters to ensure timely communication, continuity of care, and an enhanced co-worker experience. The position plays a critical role in maintaining regulatory compliance, improving safety outcomes, and reducing workplace risk. This role does not determine claim eligibility or compensability.Position Details:
**This is a hybrid position with on-site expectations at Mercy Springfield in Springfield, MO.**
Required Education:
High school diploma or equivalent required
Preferred Education:
Bachelor’s degree in healthcare administration, business, or related field preferred
Required Experience:
• Experience in worker’s compensation, incident investigation, or case management.
• Experience in healthcare operations, claims support, or care coordination preferred
Desired Skills:
• Incident investigation and documentation
• Care coordination and case tracking
• Strong organizational and time management skills
• Communication and stakeholder engagement
• Critical thinking and problem-solving
• Attention to detail and accuracy
• Ability to manage multiple cases simultaneously
• Proficiency in systems such as Origami or similar platforms
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.