Posted 29 Oct 2026 (9 days ago) · Job 44182 · Read from the employer's Workday site, last checked 7 Nov 2026, 19:26 UTC

Senior Specialty Account Coordinator - Behavioral Health (Weekdays, Full Time)

Mercy · Mercy Clinics of Springfield and Communities

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What the posting says

Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there

Employment typeStated
Full time
Work arrangementStated
On-site
ExperienceStated
2-5 years

Not mentioned in this posting

We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.

PayNot mentioned
The posting does not say
ShiftNot mentioned
The posting does not say
EducationNot mentioned
The posting does not say
Visa sponsorshipNot mentioned
The posting does not say

Requirements, each with its sentence from the posting

These are the employer’s words. The index does not judge whether you meet them.

  • Related experiencerequired

    A minimum of 3 years related experience requiredfrom the posting

  • Interpersonal skillsrequired

    Interpersonal, organizational and analytical skills requiredfrom the posting

  • Organizational skillsrequired

    Interpersonal, organizational and analytical skills requiredfrom the posting

  • Analytical skillsrequired

    Interpersonal, organizational and analytical skills requiredfrom the posting

  • Ability to work in stressful situationsrequired

    Must possess ability to work in stressful situations, meet deadlines and perform daily responsibilities with consistent accuracyfrom the posting

  • Written and oral communicationrequired

    Must be able to communicate effectively providing good written and oral direction to co-workersfrom the posting

  • Insurance and billing knowledgerequired

    thorough understanding of claims procedures and insurance company regulationsfrom the posting

  • Business or finance courseworkpreferred

    Some college hours in business, finance and/or accounting related courses preferredfrom the posting

Read the full posting as the employer wrote it

Find your calling at Mercy!

The Senior Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Senior Specialty Account Coordinator is also responsible for providing training to new and existing staff on policies, protocols, systems, standards, techniques and communicating clear instructions to the team as the liaison to management. The Senior Specialty Account Coordinator is responsible for knowing what assistance programs, such as drug copay cards that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, billing the assistance programs for the applicable funds and conducting random quality control checks on all aspects of work produced by the team. This position requires the ability to supervise the continued growth of employees to meet departmental needs as well as a thorough understanding of claims procedures and insurance company regulations. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Senior Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Qualifications:


Education: Some college hours in business, finance and/or accounting related courses preferred.
Experience: A minimum of 3 years related experience required.

Other Skills, Knowledge & Abilities:


  • Interpersonal, organizational and analytical skills required.
  • Must possess ability to work in stressful situations, meet deadlines and perform daily responsibilities with consistent accuracy.
  • Ability to use logic, good judgment and be able to rapidly identify and initiate corrective action when problems arise.
  • Must be able to communicate effectively providing good written and oral direction to co-workers.
  • Must b able to deal effectively with VBO management and co-workers in demanding situations.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

The posting text is reproduced as the employer wrote it; the index adds nothing to it.