Customer Service Assistant

Company Description

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality; it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're pursuing, we can help you reach your full potential.
Every day presents a new challenge and opportunity to discover something new about yourself.

Job Description

Aramark UK are currently recruiting for a Customer Service Assistant to join our team at Kinloss, IV36 3UH. This is a fantastic opportunity for a hardworking and reliable individual looking for flexible work within a busy and customer-focused environment.

As a Customer Service Assistant, you will be the face of our operation, providing excellent customer service and support to customers and colleagues. You will help ensure the smooth running of day-to-day operations while maintaining high standards of service, cleanliness, and professionalism.

Key Responsibilities

• Providing a friendly and professional service to customers at all times
• Serving food, beverages, and retail items where required
• Operating tills and handling cash and card transactions accurately
• Maintaining clean, safe, and well-presented customer areas
• Replenishing stock and assisting with merchandising displays
• Supporting the team with general operational duties and ensuring customer satisfaction.

What's in it for You?

• £12.71 per hour
• 25 hours per week
• Any 5 days from 7 on a rota basis
• Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats)
• Company pension contributions
• Life assurance
• Generous holiday entitlement with the option to buy more
• Excellent training and development opportunities
• Apprenticeship schemes available
• Fantastic career progression opportunities, as we LOVE to promote from within
• Be part of a talented and supportive team.

Qualifications

• Previous customer service, retail, or hospitality experience is desirable but not essential
• Excellent communication and interpersonal skills
• A positive, customer-focused approach and willingness to help others
• Ability to work effectively as part of a team in a fast-paced environment
• Good organisational skills and attention to detail
• Flexible and reliable with the ability to work a rota-based schedule.

Additional Information

Employment is subject to satisfactory right to work checks

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.  

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. 

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.  

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk 

Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.  

 Join us in fostering a workplace where everyone can achieve their full potential. 

All applications will be treated in the strictest confidence.