Employment Type:

Full time

Shift:

Day Shift

Description:

Provides leadership and establishes direction for a comprehensive Orthopedics Service Line for MercyOne Regional Health Ministry (RHM). Combines expert knowledge of service line performance, quality and outcomes measurement, and operational excellence and coordinates efforts of all Orthopedics service programs to achieve the highest level of patient outcomes and satisfaction at the optimal level of cost and efficiency.

As a partner for transformation and in collaboration with the executive leadership across the organization, the Regional Orthopedics Service Line Director serves as the principal driver for implementing strategic objectives and acts as a change champion for this clinical specialty. Serves as the bridge between clinical practice and administration supporting efficiency and effectiveness for providers and their care teams, with the primary goal of advancing evidence-based practice. This role extends beyond patient care delivery and clinician workflow to include the operations of the health system that ultimately reflects performance in quality, safety and financial measures. The Regional Orthopedics Service Line Director is responsible for operational oversite of an assigned market in addition to statewide strategy.

ESSENTIAL FUNCTIONS:

1. Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

2. Delivers internal consultative services related to Trinity Health and RHM’s specialty-related strategic goals to improve clinical and operational performance. Provides assessment services to RHM’s where clinical and operational and financial indicators are not meeting expected standards. Develops appropriate action plans as necessary and actively supports RHMs until performance is achieved.

3. Directs and leads the activities of the Orthopedics Service Line team. Mentors, coaches and leads staff by providing performance assessment and feedback and advising on professional development and quality performance. Provides informal coaching, mentoring and guidance relating to Orthopedics Service Line matters, as appropriate.

4. Facilitates technology solutions that bring evidence-based care standards and care delivery models to the system thus reducing clinical variation, unwarranted clinical variation and improving business and operational performance. Frames the implementation strategies to be operationally effective to achieve desired performance.

5. Demonstrates leadership, collaboration, critical thinking, and teamwork when facilitating clinical standard and operational decisions and resolving issues. Demonstrates leadership competencies of team building, vision creation, and influence. Incorporates change leadership strategies through building a compelling vision, understanding the perspectives of the stakeholders, identification for tactics to elicit commitment and address resistance.

6. Utilizes data to identify opportunities for clinical variation, understands graphical representations of data, and applies project-oriented expertise in identifying leading and lagging metrics for implementation effectiveness, and data plans. Demonstrates data-driven approach for project prioritization and strategies.

7. Provides coaching and mentoring support to new and existing leadership across ministry. Creates an effective participative management environment with emphasis on building the interprofessional specialty team.

8. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

9. Collaborates with health care executives in creating the organizational mission, vision and goals. Provides vision and strategic support for and directs the integration of clinical and business services as it relates to the Orthopedics service line.

10. Improves the quality and effectiveness of the regional ministry's overall health care initiatives by providing leadership and operational direction over the Orthopedics health service line.

11. Serves as an expert to communicate Orthopedics Service Line trends and issues at the system and regional levels of the organization.

12. Collaborates and partners with executives for strategic planning, decision-making, and problem solving about health care services and organizational priorities.

13. Develops resource utilization strategies to improve organizational performance. Strategies reflect the changing societal and health care environments and the economic climate.

14. Advocates for clinical and business innovations that address needs, policy changes, workforce management, education which align with the organizational strategy and national priorities.

15. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS:

1. Must possess a comprehensive knowledge of Orthopedics Service Line leadership through a combination of education and experience.

2. Master’s Degree with the focus on Business or Healthcare Administration or related field

required.

3. At least seven (7) years of work experience consisting of Orthopedics leadership as well as experience at a multi-hospital system including acute and ambulatory care venues.

4. Experience influencing senior executives. Highly developed verbal and written communication, persuasion and negotiation skills in order to effectively identify and present services, assess organizational development opportunities, facilitate improvements, and present advisory, persuasive and authoritative recommendations to all levels of management.

5. Proven record of accomplishment of effectively consulting with/coaching business executives/entities in performance improvement initiatives and in designing and implementing organizational capability interventions in large/complex organizations.

6. Exceptional leadership, management and facilitation skills. Demonstrated ability to skillfully counsel, collaborate and negotiate; inspire and build confidence in others; create alliances; obtain support and respect from diverse groups and foster an understanding and commitment to the ministry. Ability to adapt style and approach to match the needs of varying teams, individuals and situations. Extensive knowledge and experience leading and managing complex organizational change and performance improvement.

7. Advanced analytical, evaluative and problem-solving skills to serve in an advisory role in inspiring and initiating new ideas, determining strategies in the absence of guidelines, fostering innovative approaches to situations/processes/issues.

8. Demonstrated proficiency and expertise to identify, evaluate and articulate operational opportunities, risks, business needs/gaps, and understand customer/stakeholder interests. Responsible for assigned market operations in addition to statewide strategy.

9. Demonstrated experience in leading teams, transformational change, including knowledge and use of change leadership models, process redesign, plan implementation and accountability for execution. Ability to coach, mentor and provide guidance to lower-level colleagues.

10. Experience in overseeing and leading the implementation of initiatives across the care continuum, performance/business process improvement activities, including analyzing clinical workflow processes, utilizing continuous process improvement methodologies, to ensure the delivery of excellence in patient care.

11. Advanced business management skills to develop new or enhance existing operational and system strategies, policies and programs. Executive project management skills to lead strategic initiatives, identify and prioritize business needs, provide effective solutions, and manage the necessary resources to accomplish goals and objectives.

12. Must possess excellent verbal and written communications skills, presentation skills, advanced analytical skills, be well organized, and maintain a highly professional manner and appearance.

13. Strong interpersonal, consultative and relationship building skills in order to initiate and develop productive collaborative partnership with all levels of leadership across the organization. Ability to effectively influence results, garner support and tactfully manage complex relationships within and across the organization. Extremely high level of diplomacy and tact are required. Ability to read the subtle nuances of situation and react/plan accordingly.

14. Must be comfortable operating in a collaborative, shared leadership environment.

15. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

LEADERSHIP COMPETENCIES:

As a MercyOne Trinity Health Leader, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

• Reverence: We honor the sacredness and dignity of every person.

• Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.

• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

• Justice: We foster right relationships to promote the common good, including sustainability of Earth.

• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

• Integrity: We are faithful to those we say we are.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.